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Can I integrate the 96-well Shuttle® Device into a liquid handling system?,

Yes. The 96-well Shuttle® Device is designed in such a way that it is addressable by robot grippers. Furthermore, the software contains the required interface to be connected with the LHS software. However, the practical implementation for each...


Using the 96-well Shuttle® System : can I apply 96 different programs to a 96-well Nucleocuvette® Plate?

Yes, you can. Each well is pulsed individually. The plate setup is controlled via the 96-well Shuttle® Software on the laptop for the first generation 4D-Nucleofector® System

Is the cassette of the Cocoon disposable ?

Yes, please use the cassette only for single-use as it is a consumable. 

How does the PyroTec PRO System mix samples after sample dilution?

All mixing on the system is done by the liquid handling robotic arm described above using similar multiple aspiration/dispense steps to those used in standard preparation. The volume for mixing and speed of pipetting is defined in the software and we...

Are all of the PyroTec Pro consumables endotoxin-free?

All consumables, including pipette tips (P/N 0000229884), troughs (P/N 0000229888), 13 x 100 mm tubes (P/N N207), and microplates (P/N 25-340) used in the system are certified to be endotoxin-free (<0.005 EU/mL).

Can I download the Software Install Instructions for the FlashGel® Camera from your website?  

Please check the serial number of your camera.For cameras shipped after September 2023 (serial # >3656), Install Instructions and User’s Guide for Software version 3.4.2 is available for download here:...

How are PyroTec Pro manual steps controlled by WinKQCL software?

Pop-up windows in the WinKQCL™ Software application guide the user through manual preparation (endotoxin, reagents, sample), and every step has to be actively confirmed by the user, which acts as a fail-safe. For data integrity purposes, it reduces...

Can PyroTec Pro automated systems share the same WinKQCL Software database for trending and data security?

Yes, the system is able to leverage the robust enterprise features of the WinKQCL™ Software. This includes storing all information in a WinKQCL™ Software database that can be shared amongst the organization with fine-grain user access controls and...

Can plate dilutions schemes be transferred to WinKQCL Software if contained in a LIMS?

Yes, this information can be pulled from a LIMS if available. For example, an export created in CSV can be exported back into LIMS.
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