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Does the reported Log4j vulnerability threat affect our WinKQCL software (Catalog # 25-611E)?

Thank you for using Lonza Endotoxin Detection Products.Lonza has been providing endotoxin detection products and services since the 1970s, leading the way in innovation of products, methods and software.Our dedicated WinKQCL software is on the market...

Are the Therapeak® LV Nucleocuvette® Cartridges and 4D-Nucleofector® LV Reservoirs checked concerning leakyness? 

For both, cartridges and reservoirs, a “leak tightness test” is done as in-process 100% control, i.e. each item undergoes this test and items that fail the test are discarded. Since it is an in-process control it is not reported on the certificate of...

Where do I find information on the CytoSMART System?

Lonza has discontinued to sell the CytoSMART™ System. CytoSMART Technologies has taken over sole support of CytoSMART™ 2 and CytoSMART™ Lux 10X Units.For technical and other questions, please contact CytoSMART Technologies’ support board. More...

The Nucleofector Kits are shipped at room temperature, does this affect the performance?

We certify that the quality of the Nucleofector™ Solution and Kits distributed by Lonza Cologne GmbH is not impaired by shipping the goods at room temperature. Quality is guaranteed at room temperature 4 weeks at least. We recommend keeping...

How long do you guarantee kits, spare parts and repair for the Lucetta2 Luminometer (AAL-1002)?

Lonza Cologne GmbH, a corporation organized under the law of the Federal Republic of Germany, having its principal office at Nattermannallee 1, 50829 Koeln, Germany, (hereinafter referred to as “Lonza”) hereby declares the following: Lonza guarantees...

Im looking for the plasmid map, particularly the sequence of the pmax-GFP plasmid provided with your nucleofection kits. Could you provide me this information?

The pmax-GFP control vector is under license from Evrogen. We are not allowed to share the complete sequence. We can provide you a simple vector map which might be helpful. If you need only the GFP sequence,  please contact Scientific...

For TheraPeak® Nucleofector® Solutions and Supplements, the certificate of analysis mentions a QC-Test "Volume". How is this QC test performed  (Extract volume test, weight variation, content uniformity?)

The volume of the TheraPEAK® Solutions is tested for each batch as In Process Control (IPC) during manufacturing by our CMO (Topmedicare). The IPC is done at the beginning, middle and end of the filling process by using a measuring cylinder....

Which pipet tips can be used with the 4D-Nucleofector® 96-well Unit?

Please make sure that the tips you are using can reach the bottom of the 96-well Nucleocuvette® plate to make sure that the complete sample can be aspirated after nucleofection. Compatible tips are e.g. epT.I.P.S™ (Eppendorf, Hamburg, Germany) or...

Which pipet tips can be used with the 384-well HT Nucleofector System?

Please make sure that the tips you are using can reach the bottom of the 384-well Nucleocuvette® plate to make sure that the complete sample can be aspirated after nucleofection. Compatible tips are e.g. epT.I.P.S™ (Eppendorf, Hamburg, Germany) or...

Can I integrate the 96-well Shuttle® Device into a liquid handling system?,

Yes. The 96-well Shuttle® Device is designed in such a way that it is addressable by robot grippers. Furthermore, the software contains the required interface to be connected with the LHS software. However, the practical implementation for each...
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