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Is it possible to automate the PyroTec Pro standard dilutions? 

The standard endotoxin dilutions are created by the system based on what is specified in the WinKQCL™ Software Template specific for that assay. The PyroTec™ PRO System can dynamically create the dilution scheme in the WinKQCL™ Software.The system...

Using the 96-well Shuttle® System : can I apply 96 different programs to a 96-well Nucleocuvette® Plate?

Yes, you can. Each well is pulsed individually. The plate setup is controlled via the 96-well Shuttle® Software on the laptop for the first generation 4D-Nucleofector® System

Using the 4D-Nucleofector® 96-well Unit: can I apply 96 different programs to a 96-well Nucleocuvette Plate?

Yes, you can. Each well is pulsed individually. The plate setup is controlled via the touchscreen of the 4D-Nucleofector® Core Unit.

Is it possible to delete users from the 4D-Nucleofector LogWare software?

No. Users can be created and edited but they cannot be deleted. This software is  21CFR Part 11 compliant and those regulations do not permit user deletion.

Where can I find ready-to-use protocols for the 384-well HT Nucleofector®?

The protocols can be found in the Lonza Knowledge Center and on the Lonza Webpage under the "Resources" Tab, for example when you search for "HT Nucleofector" 

If my cell type of interest is not in the cell list on the 4D Nucleofector® Core Unit, how do I choose the program I want to use?

You will need to enter the program manually. To do this, first select your reaction vessel, either the cuvettes or the strip. Then you will need to select the Solution type (i.e. P3, SE, etc.). Then, go to the Pulse Code Field and you can manually...


Do the MycoAlert® and MycoAlert® PLUS Mycoplasma Detection Kits detect dead mycoplasma?

No. Lonza's MycoAlert® and MycoAlert® PLUS Kits only detect live mycoplasma which gives an accurate assesment of contamination. PCR based detection methods dectect both living and dead mycoplasma, which can lead to false positives. 


Where do I find information on the CytoSMART System?

Lonza has discontinued to sell the CytoSMART™ System. CytoSMART Technologies has taken over sole support of CytoSMART™ 2 and CytoSMART™ Lux 10X Units.For technical and other questions, please contact CytoSMART Technologies’ support board. More...
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